Overview
Change doesn’t stick unless people believe in it.
What We Do
Change is successful only when people embrace it.
EST ensures that staff, faculty, and learners are informed, engaged, and supported through every transition—whether it’s a new system, policy, process, or way of working.
What we do:
- Build sponsorship and leadership capacity for leading through change.
- Design and deliver enterprise-wide stakeholder engagement and communication strategies.
- Develop training, learning pathways, and support networks for adoption.
- Track adoption metrics and sustainment to ensure transformation endures.
Our value:
EST makes change human-centered, measurable, and sustainable, reducing disruption and increasing engagement.
Capabilities
- Stakeholder mapping, analysis, and engagement strategies.
- Leadership action plans and sponsorship coaching.
- Communication planning and storytelling across UCSF.
- Training strategies, curriculum design, and adoption support.
- Readiness and effectiveness measurement.
Outcomes:
- Faster and deeper adoption of new ways of working.
- Reduced resistance and disruption during transitions.
- A culture of adaptability across UCSF.